Privacy Policy

Last updated: 19^th January, 2025

Bidz365 (“We”, “Our”, or “us”) is committed to protecting the privacy of its users in compliance with privacy and other applicable laws in India. This Privacy Policy applies to and explains how we collect, use, store, process, and disclose your personal data when you access our website (https://www.bidz365.com/) or any other associated websites, ancillary service portals, and/or applications provided by Bidz365, its affiliates, or subsidiaries, or when you subscribe to our services.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, we request you to please refrain from using our website and applications.

Information Provided

You may provide us with information about you with your consent, for example:

1. Through contractual agreements such as accepting the Privacy Policy.
2. By filling out the “Contact Us” form or sending an email.
3. By responding to our market responses
4. By subscribing to our services.

This information may be personal, financial, business or related to your service history with us. You may give us information for legal reasons, such as to enter into a contract with us, when you are subscribing to our services, or when you are considering these options.

Information We Collect

If you use our services/visit our website, we may collect the following information from you, for example:

Personal Data:

This includes data that directly or indirectly identifies you, such as

• Name, email address, phone number, and address
• Account credentials (username and password) if you register on our portal (s) or subscribe to your services.
• Payment-related information (if you do online transactions on our platform).
• Any other information voluntarily provided by you, such as feedback or inquiries.

Non-Personal Data:

• IP addresses
• Information about what type of browser and device you use to connect to our website
• Usage patterns and browsing behaviour on our website

Cookies and Tracking Technologies:

• We use cookies and similar technologies to enhance your user experience, analyze website traffic, and deliver relevant content. You may manage cookie preferences through your browser settings. This information may be personal, business or related to your service history with us. You may give us information for legal reasons, such as to enter into a contract with us, when you are subscribing to our services, or when you are considering these options.

Information We Receive From Other Sources

• We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on our behalf.
• We also work with third parties, including, for example, business partners, and sub-contractors in technical, payment and may receive information about you from them as part of the service we provide you, to fulfil the requirements of such services.

How We Use the Information, We Collect

We may use your personal data for the following purposes:

• Service Delivery: To provide and improve our services, process transactions, and respond to inquiries.
• Personalization: To tailor content and enhance user experience.
• Compliance: To comply with legal obligations under Indian laws.
• Marketing: To send promotional communications, offers, or updates (you can opt out at any time).
• We will never sell your Personal Information to any third party.
• Sharing of Data: Your data may be shared only as necessary as in compliance with Indian law. And, only with third-party service providers who assist us with website operations, analytics, payment processing, or marketing.

By subscribing to our services, you provide your acceptance of our Privacy Policy.

Data Security

We implement industry-standard security measures and controls to protect your data from unauthorized access, disclosure, or misuse. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet is 100% secure. You provide your data at your own risk.

Your Rights

• Right to be informed: We have published this Privacy Policy to keep you informed on what we do with your personal information. We strive to be transparent about how we use your personal data.
• Right to Access: The right to access your information and how it is being processed. Contact us if you wish to access the information we hold about you.
• Rights to Correction: if the information we hold about you is inaccurate or incomplete; you have the right to ask us to rectify it. Users can request corrections to inaccurate or incomplete data.
• The Right to Erasure or Right to Be Forgotten: Users can request deletion of their data when no longer needed or consent is withdrawn.
• Rights to Provide Consent: We ensure that the consent is free, informed to you, specific to the provided purpose, and revocable when you need it.
• Right to Withdraw Consent: Users can revoke their consent for data processing anytime. Upon withdrawal, Bidz365 will stop processing your data.
• Right Against Automated Decision: Making and Profiling: Users have the right not to be subjected to decisions based solely on automated processing, including profiling.
• Right to Restrict Processing: Users can request to limit the processing of their data under certain circumstances.
• Right to Data Portability: Users may request their personal data to be shared in a machine-readable format, enabling them to transfer it to another service provider (if required).
• Right to Fair and Reasonable Processing: Users have the right to expect that their personal data will be processed lawfully, fairly, and in a transparent manner, ensuring respect for their privacy and dignity.
• Right to Compensation for Breach: Users have the right to seek compensation for any harm or loss resulting from a data breach caused by proven negligence.
• Right to Escalate to Higher Bodies: Users can approach regulatory bodies like CERT-In or the Data Protection Board of India if they feel their rights have been violated or their complaints are unresolved.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. When no longer needed, your data will be securely deleted.

External Websites

Our Websites provide links to other external websites. We do not control and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, we encourage you to review their privacy policies before you decide to interact with them.

Enforced Disclosure

We reserve the right to use or disclose the collected information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, comply with the court order, or legal or administrative process.

Updates to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices, legal requirements, or other updates. Any revisions will be posted on this page with a revised "Last Updated" date. We request you to refer to the same for the latest version of our Privacy Policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

KB Stella Technologies Private Limited
107 & 108, C One, Budh Vihar, Tajpur Pul Badarpur, New Delhi- 110044, India
info@bidz365.com